We're excited to introduce our new Customer Care Centre, designed to help you:
- Access trusted technical information anytime - use the search bar at the top to quickly find the answer to your question, or browse through articles by topic.
- Get personal support when you need it - submit a request directly to our expert team and receive timely, accurate guidance tailored to your needs.
- Track your requests for support - manage your requests in one place with full visibility of all your communications with the AsureQuality team.
You'll need to log in to access full information and view your support requests.
How to log in:
- Click on "Sign In", located at the top right corner of the page.
- If you have never worked with AsureQuality before, you can "Sign Up" using your work email or you can "Sign in" using a Social Media Account.
- If you have worked with AsureQuality previously, please click on "Forgot my password" and enter your email address. If we already have you in the system, you will receive an email with instructions on how to reset your password.
- Set a New Password: Follow the instructions in the email to set a new password and log in to the Customer Care Centre.
Two-factor authentication (2FA): This is available and recommended; this can be activated from the “manage my profile” page.
Alternative login methods:
If you prefer, you can log in using personal social media accounts such as Facebook, Google or Microsoft (Personal). However, if you choose to do this please let us know so that we can link your new user account to your organisation.
If you prefer, you can log in using personal social media accounts such as Facebook, Google or Microsoft (Personal). However, if you choose to do this please let us know so that we can link your new user account to your organisation.
For larger organisations that support Enterprise Single Sign On, we also support this functionality and would be happy to work with you to streamline login for your people. This is a great solution to ensure access to your business information is controlled seamlessly.