Food and Pharmaceutical Laboratory (Auckland) – Customer Care Centre

Services

The following services are available from our Auckland Laboratory:

Chemistry and microbiology testing on food and pharmaceutical samples
Wine laboratory
GMP chemistry and microbiology testing of raw materials, pharmaceuticals and other product types subject to Good Manufacturing Practices (GMP) regulation and quality controls
Natural toxin laboratory (allergen and mycotoxin testing)
Pathogen testing
Vitamins and residue testing
Forensic identification of physical and biological contaminants in food

Operating Hours

Customer service +64 (9) 626 8203 option 1 testing@asurequality.com	Mon - Fri: 8am - 5pm Weekends and national public holidays: Closed
Sample reception / testing +64 (9) 626 8204 lynfieldssr@asurequality.com	Mon - Fri: 6am - 6pm Weekends and public holidays: 7am - 4pm
Invoicing +64 (9) 927 7576 invoicing@asurequality.com	Mon - Fri: 8am - 5pm Weekends and public holidays: Closed
Dispatch +64 (9) 626 8208 dispatchakl@asurequality.com	Mon - Fri: 8am - 4.30pm Weekends and public holidays: Closed

Christmas holiday surcharge: December 2025 - January 2026

To enable us to maintain a seamless service, a public holiday surcharge will apply to samples received and registered on Thursday 25th and Friday 26th December 2025, and Thursday 1st and Friday 2nd January 2026. Read more.