Introduction

Occasionally, changes may be required to a final Certificate of Analysis (CoA) after it has been issued. In these cases, an amended report is produced to reflect the updated information. This ensures transparency, traceability, and compliance with international standards.

AsureQuality follows the guidelines set out in ISO/IEC 17025:2017, which states that amended reports must be issued as a separate document, clearly stating the nature of the amendment. This process helps maintain the integrity of the original report while providing clarity around any updates.

When Is an Amended Report Issued?

Amended reports may be triggered by either external requests from customers or internal reviews within AsureQuality. Below are the common scenarios:

1. External – Customer Request (fees apply)

• A customer may request an amendment to a report.
• Important: A test and its result cannot be removed from a reported project based on customer request alone. In such cases, a reproduction report must be generated instead.

2. Internal – Laboratory Review

• A Key Technical Person (KTP) or higher may identify a need to correct or update information on a final report.
• This is often due to a known laboratory error or clarification needed in the reported results.

3. Internal – Sample Reception (SR) Review

• If tests or analytes were missed during initial logging or were not marked as reportable, these can be added or edited after the CoA has been issued.
• If additional testing is requested after the final CoA is issued, a new project (and COA) must be created to accommodate the new work.

What Will the Amended Report Include?

• A clear statement describing the nature of the amendment.
• The updated information, alongside the original report details.
• A new "Amended" version of the CoA, issued as a separate document.